Supplier Return Credit

Credits for return codes Returns, Short Delivery and Pricing Difference will create a credit in the supplier record where a quantity and a value exist. Value being claimed can either be increased or decreased for a part item.

One shipment can be used to create multiple credits or multiple Shippings can be used to create one credit. The tick box Complete is used to indicate that the action on a line is finished. Creating a new Return Credit from a shipment will only display those lines from the shipment that are incomplete.

The Return Shipping document is updated with the Return Credit details and status.

• Quick Steps - quick guide to creating and activating credits
• Create Return Credit - detailed instructions on creating and activating credits
• Add from PO - how to add lines from supplier purchase orders
• Exchange Items - steps to record receipt of new items in exchange for damaged or returned goods
• Credit Declined - what to do when requests for credit are declined

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